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TrackVin saves you from buying the wrong or unverified vehicle.

Frequently asked questions

Our FAQ section aims to provide the answers you need to enhance your experience with TrackVin. If you don’t find the answer to your question here, our customer support team is available to assist you further.

What is TrackVin?

TrackVin specializes in offering detailed vehicle history reports to both consumers and businesses, utilizing the unique Registration Number as the key source of data. Our platform taps into extensive databases and industry resources to provide in-depth insights into a vehicle’s history, enabling users to make informed decisions when buying, managing, or maintaining their vehicles.

What Does a TrackVin Report Include?

TrackVin detailed reports provide a comprehensive overview of a vehicle’s history and current status, including the following key information:

  • Vehicle Specifications
  • Title History
  • Insurance Total Loss
  • Lien and Impound Information
  • Odometer Events
  • Auction Sales
  • Stolen Vehicle Summary
  • Safety Recalls

By consolidating this vast array of data, TrackVin helps clients make well-informed decisions regarding their vehicles, whether for purchase, management, or maintenance.

What Sets TrackVin Apart from Other Providers?

TrackVin stands out by offering the most accurate and reliable vehicle data, sourced from reputable national databases. Our reports include detailed information from the National Motor Vehicle Title Information System (NMVTIS), offering in-depth title history, auction photos, extended value analysis, and our proprietary car rating system.

We combine data from trusted sources with industry expertise to deliver a full picture of a vehicle’s past and current condition. This transparency allows our clients to make confident decisions, reducing the likelihood of hidden issues or unexpected costs.

How Much Does a Report Cost?

The pricing for our reports is clearly displayed on the preview page, where you can select from various report packages based on your needs. We understand that each customer’s requirements are unique, which is why we offer a range of options to choose from.

What Payment Methods Do We Accept?

TrackVin accepts a variety of payment methods, including VISA, MasterCard, American Express, and Discover Network. You can select the most convenient option during the initial search results page.

How to Request a Refund?

At TrackVin, we guarantee the accuracy of the information provided in our reports. However, if an error occurs, we offer full refunds to ensure your satisfaction. To request a refund, simply email us at support@trackvin.us, clearly explaining the reason for your request.

Please note that all refund requests must include supporting evidence of the error. This evidence can be in the form of a copy of a state title document or another type of official documentation. By providing this information, we can efficiently process your refund and make necessary corrections to prevent similar issues in the future.